A FREE PRACTICAL GUIDE · BY MOLLY
Turn Your Repeated Explanation Into a Toolkit
Turn the explanation you keep giving into something people can use on their own.
Let’s try one
If you start every answer by asking the same three questions back, you already have a toolkit. It just lives in your messages.
Who it's for
Anyone who gives the same answer again and again and starts by asking the same questions back: a dog groomer before a first visit, a cake maker taking a custom order, a teacher after a class, the person at work everyone asks how to request time off. If people need steps to follow rather than something to fill in, see “Turn One Useful Process Into a Free Guide” below.
Use it when
- You type the same long answer into texts or messages every week, and it always starts with you asking three questions back.
- Every new client of your service, like grooming, cleaning, tutoring or photos, needs the same details before the first booking, and you chase them one message at a time.
- You make things by hand to order, like cakes, portraits or furniture, and every order starts with the same back-and-forth about size, date and budget.
- You teach a class or run an event, and people leave asking “so what do I do at home?”
You'll get: One page people can fill in or tick off without you, a filled-in example to show what good answers look like, and a line to send with it.
How to do it
Pick the one question you answer most
Write it down the way people actually ask it. One question, one kind of person. If you answer several things, start with the one you answered most recently.
Dog groomer (made up)“Can you fit my dog in, and what do you need from me?”
What good looks like: A real question in their words, and you can name who asked it last.
Watch out for: A whole topic, like “everything about dog care”. A topic turns into a book. A question turns into a page.
List what you ask back
Before you can answer, you ask things. Think of the last time someone asked and write down everything you needed to know from them, in the order you asked. These become the blanks on your page.
Dog groomer (made up)Breed and size. Last groom. Any matting. Nervous with clippers or other dogs? Health problems or meds. Which days work.
Cake maker (made up)Date and pickup time. How many people. Flavor. Allergies. Budget.
What good looks like: Three to eight short questions, each one asking for one thing.
Watch out for: Only writing down your answer. The questions you ask back are the part people can't do without you, so they're the part that matters most.
Pick one shape that fits
Choose the shape by what people do with it. A checklist when they need to remember things before or while they do something. A worksheet or form when they write answers down, for themselves or to send back to you. A template when they copy the same message and change a few words each time.
Cake makerAn order form people fill in and text back, so the first message has everything.
What good looks like: One page, one shape, that works printed, in a text, an email or a note on your phone.
Watch out for: Making a whole kit of five files, or waiting until you have a website or a nice design. A plain page someone can use beats a pretty one nobody gets.
Add the watch-outs and one filled-in example
Next to the item people get wrong, add a short note. Then fill the page in once with a made-up person, so people can see what a good answer looks like. Keep the blank version and the example apart.
Dog groomerWatch-out: “Matted coats take longer and may need a short trim. Tell me now so there are no surprises.”
What good looks like: Someone can look at the example and know how much to write in each blank.
Watch out for: Using a real client's name or details in the example. Make one up, and say it's made up.
Hand it over and stay quiet
Send the blank page to the next person who asks, or print a few for your stall, class or front desk. Don't explain it. Notice where they stop, leave a blank empty, or message you a question.
What good looks like: Each question they ask becomes a new line, a clearer blank or an example on the page.
Watch out for: Asking “is this clear?” People say yes to be kind. What they leave blank tells you more.
Do it with Claude in 10 minutes
This prompt walks you through all five steps. Claude asks a few quick questions, one at a time, then gives you the blank page, a filled-in example and a line to send with it. To talk instead of type, use the microphone on your phone's keyboard. Messy is fine.
Turn my explanation into a page people fill in
Turn the answer you keep giving into a checklist, worksheet, form or template people can use without you. Paste it into Claude and answer its few quick questions. The result comes back in the same chat.
Read the prompt + an example
I keep giving the same explanation, usually to help someone prepare, decide or order something from me. It might be for a service, a class, something I make by hand, an event, my job (now or before) or something digital. Help me turn it into one simple page people can fill in or tick off without me: a checklist, a worksheet, an order or intake form, or a template message. Find out these things. Each has a purpose. I may not be able to answer the direct version, so start with easier, concrete questions that get to the same place: - the question people keep asking me and who usually asks (purpose: one question for one kind of person keeps it to one page; try “who asked you about this most recently, and what did they want?”) - the questions I ask them back before I can help (purpose: these become the blanks or boxes; try “think of the last time, what did you need to know first?”) - what people usually get wrong, forget or leave out (purpose: becomes a short watch-out note; try “what do you end up chasing or fixing afterwards?”) - how they'll get it: printed, in a text or email, handed out, or sent before a booking (purpose: picks the shape and the length; don't assume I have a website) How I'd like you to work: - I'm on my phone, so start straight away with your first question. No introduction. - Ask one short question at a time and wait for my answer. Say in a few words why you're asking. - Start with the easier, concrete version of each question. Only ask the direct version if I seem ready. - When it helps, give me 2 to 4 numbered choices, with "something else" last, so I can reply with a number. - If an answer is vague, ask about a real time it happened instead of guessing. Use what I've already told you, and don't ask for anything you could work out yourself. - Stop once you have enough. That's usually three to five questions. If I've already told you my explanation, build on it and skip the rest. If I say "just do it", make your best guess and tell me what you assumed. - Write for a phone screen: plain words, short lines, no tables, no jargon. When you have enough, give me: - The shape you picked (checklist, worksheet, order or intake form, or template message) and why, in one line. - The blank page, ready to copy into a text, an email, a note or a document to print: a title that says what it's for, one line on who fills it in and when, my questions as short blanks or boxes in the order I'd ask them, a short "watch out" note next to the item people get wrong, and a "you're done when..." line. - Underneath, the same page filled in for a made-up person, clearly labelled "Example (made up)", so people can see what a good answer looks like. - One friendly line I could send or say when I hand it over. - Then ask if I'd like it shorter, as a checklist instead, or with my name and how to reach me at the bottom. Use my own words and my own questions, and don't add things I didn't mention. If something seems missing, ask me in one line at the end instead of making it up. Keep it to one page. Never put a real client's name or details in the example. Don't give legal, medical or financial advice; if a step needs a professional, the page should say so. It must work without an app or a website.
A filled-in example
These are illustrative details. Use your own information.
I keep giving the same explanation, usually to help someone prepare, decide or order something from me. It might be for a service, a class, something I make by hand, an event, my job (now or before) or something digital. Help me turn it into one simple page people can fill in or tick off without me: a checklist, a worksheet, an order or intake form, or a template message. Find out these things. Each has a purpose. I may not be able to answer the direct version, so start with easier, concrete questions that get to the same place: - the question people keep asking me and who usually asks (purpose: one question for one kind of person keeps it to one page; try “who asked you about this most recently, and what did they want?”) - the questions I ask them back before I can help (purpose: these become the blanks or boxes; try “think of the last time, what did you need to know first?”) - what people usually get wrong, forget or leave out (purpose: becomes a short watch-out note; try “what do you end up chasing or fixing afterwards?”) - how they'll get it: printed, in a text or email, handed out, or sent before a booking (purpose: picks the shape and the length; don't assume I have a website) How I'd like you to work: - I'm on my phone, so start straight away with your first question. No introduction. - Ask one short question at a time and wait for my answer. Say in a few words why you're asking. - Start with the easier, concrete version of each question. Only ask the direct version if I seem ready. - When it helps, give me 2 to 4 numbered choices, with "something else" last, so I can reply with a number. - If an answer is vague, ask about a real time it happened instead of guessing. Use what I've already told you, and don't ask for anything you could work out yourself. - Stop once you have enough. That's usually three to five questions. If I've already told you my explanation, build on it and skip the rest. If I say "just do it", make your best guess and tell me what you assumed. - Write for a phone screen: plain words, short lines, no tables, no jargon. When you have enough, give me: - The shape you picked (checklist, worksheet, order or intake form, or template message) and why, in one line. - The blank page, ready to copy into a text, an email, a note or a document to print: a title that says what it's for, one line on who fills it in and when, my questions as short blanks or boxes in the order I'd ask them, a short "watch out" note next to the item people get wrong, and a "you're done when..." line. - Underneath, the same page filled in for a made-up person, clearly labelled "Example (made up)", so people can see what a good answer looks like. - One friendly line I could send or say when I hand it over. - Then ask if I'd like it shorter, as a checklist instead, or with my name and how to reach me at the bottom. Use my own words and my own questions, and don't add things I didn't mention. If something seems missing, ask me in one line at the end instead of making it up. Keep it to one page. Never put a real client's name or details in the example. Don't give legal, medical or financial advice; if a step needs a professional, the page should say so. It must work without an app or a website. --- HOW IT GOES (a made-up example) Claude: Who asked you about this most recently, and what did they want? (So the page is for one kind of person.) You: A new client asking if I could groom their doodle and what I need from them. Claude: Think of the last new client. What did you need to know first? 1. Breed and size 2. Coat condition 3. Behavior 4. Something else You: All of those, plus meds and which days work Claude: What do you end up chasing afterwards? You: Matting. They never mention it. Claude: How will they get it? 1. A text before booking 2. Printed at the front desk 3. Both 4. Something else You: 1 …then the shape (an intake form people text back), the blank form, a filled-in example for a made-up dog and a line to send with it.Download the original prompt (.txt)
See it in action
A dog groomer's first-visit form (made up). Four questions, then a form the groomer can send to every new client.
Who asked you about this most recently, and what did they want? (So the page is for one kind of person.)
A new client with a doodle. They asked if I could fit them in and what I need from them.
Think of that client. What did you need to know first? 1. Breed and size 2. Coat condition 3. Behavior 4. Something else
All three. Plus any meds, and which days work.
What do you end up chasing or fixing afterwards? (That becomes the watch-out note.)
Matting. Nobody mentions it, then the groom takes twice as long.
How will they get it? 1. A text before booking 2. Printed at the front desk 3. Both 4. Something else
1
Shape: an intake form people fill in and text back. “Before Your Dog's First Groom”: six short blanks in the order you ask, a watch-out next to coat (“Matted coats may need a short trim. Tell me now so there are no surprises.”), “You're done when every blank has an answer, even if it's ‘not sure’”, and a filled-in example for a made-up dog called Biscuit: “Breed and size: Cockapoo, medium. Last groom: about 3 months ago. Any matting? Behind the ears.”
What to do next
Send the blank page to the next person who asks, or print a few for your stall, class or appointments. Where they stop or message you a question, add a line, and send the next person the new version. Two or three rounds and it does your half of the conversation.
Your answer stays in your Claude chat. To find it faster, screenshot it or copy it into your notes.
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